Life Skills & Workforce Development Manager
Exton 19341, Pennsylvania
The Life Skills and Workforce Development Manager is responsible for the non-culinary student activity and classroom curriculum for the fourteen week job training program. The Manager has three main areas of focus, student recruitment, life skills/job readiness training and job placement support.The Manager assists students with resource development and provides social services referral support through-out the program. The Manager is responsible for developing and managing the student services budget and reviewing and approving student expenses. The Manager tracks all data, and is responsible for reporting and files maintenance pertaining to student activity and ensuring that accurate information is available to the organization.
Duties and Responsibilities:
Responsible for student recruitment management:
- Manages an ongoing student recruitment effort by developing a network of referral agencies, distributing posters and informational fliers, working with the development team to obtain media coverage, as well as developing other innovative outreach methods.
- Conducts comprehensive interviews with potential students. Coordinates site visits and exposure to the kitchen training environment. In consultation with the Community Kitchen team, selects students for enrollment in the program.
Responsible for the development of the Student Classroom Curriculum and for the classroom instruction including:
- Developing and maintaining a volunteer network of outside presenters and instructors.
- Developing and teaching classes in basic life skills (such interpersonal communication and budgeting), and job search (career planning, resume development, interview techniques) within the Community Kitchen curriculum.
- Reviewing and developing curriculum keeping a viable, up to date written curriculum on file.
- Managing offsite opportunities such as visits to local farms, community volunteering projectand visiting other organizations.
Student Support Services
- Supports student retention and achievement by developing a supportive relationship with each individual student and providing encouragement and referrals to social services as needed to help the student overcome any personal barriers to success in the program.
- Identifies available support programs such as subsidized child care, federal food programs, and subsidized housing and assists student access to application programs.
- Mediates any conflicts among students in a class.
- Responsible for developing and managing the student expense budget line which includes student stipends, bus passes, employment bonuses, and other cases by cases support such as health care,child care, and other special circumstances.
- Develop Internship and Permanent Employment Opportunities for Students-Working with the Community Kitchen chefs, reach out and develop internships based on individual students’ career goals and, where possible, schedules. Reach out to identify employment opportunities for Community Kitchen graduates in the food service industry through employer interviews, attendance at food industry events, and contacts with food bank supporters from the industry.
- Maintain Communication with Community Kitchen Alumni-maintains a database of alumni, develops an alumni newsletter and encourages alumni to participate in events at the Food Bank such as master classes and community service efforts.
- Supports the Community Kitchen Team – Participates in the classroom and in the kitchen in support of the Community Kitchen chefs, providing assistance in all facets of the program as needed.
- Program data tracking and reporting – Oversees the data tracking for all student activity including, enrollment, completion, job placement and ServSafe certification. Works with the department director to develop reports and data schedule for grant opportunities and donor and board communications pieces.
- Other duties as assigned.
Skills and Qualifications:
- A Bachelor’s degree and five years related work experience or the equivalent.
- Experience in job development and job placement for adult students.
- Experience in strategic planning and program development.
- Experience in a classroom setting preferred
- Must have experience and skill in workshops facilitation.
- Must be willing and able to network out in the community to market the program, recruit student and potential employers.
- Experience with annual budget development, implementation and reporting.
- Ability to inspire and motivate students
- Effective problem solving skills & the ability to asses issues and develop new strategies.
- High proficiency with Microsoft Windows and Office environment (Word, Excel, Outlook) and standard office equipment.
- Ability to manage multiple projects with attention to detail, deal with interruptions, and maintain focus on tasks while producing accurate work.
- Ability to communicate effectively when speaking and in writing using standard forms of professional and office communication.
- Ability to make presentations and develop a deliver reports to a varied audience.
- Ability to work independently and as part of a team.
- Ability to work with people from diverse social and ethnic backgrounds.
- Must be able to pass a criminal background check.
Work is typically performed in a classroom or office. Will need to be able to stand for periods of time when facilitating classes and regularly use computers and phones. Occasionally, may walk through the warehouse and is subject to varying temperatures (exposed dock, coolers and freezers) in all seasons. May work in the kitchen around industrial cooking equipment in varying temperatures. May lift, move and carry objects up to 50 pounds. On occasion, works outside of normal working hours and occasionally drives to sites out in the community. There may be occasional travel to attend meetings and workshops.
To Apply: Please send resume and cover letter to: [email protected]