General Operations Manager

Philadelphia 19111, Pennsylvania

JoB Description

The General Operations Manager is responsible for the overall management and operations within the Administration Building; maintaining the 8400 Pine Road property, including grounds and building; vacation homes in NJ; and supportive services to operations. This is a complex position requiring experience in management and supervision in diverse areas of operations. Organizational and project management skills are essential, as are excellent verbal and written communication skills. All operations activities must occur within the context of the religious community, recognizing and respecting the unique culture of Medical Mission Sisters.

The General Operations Manager supervises staff in the following departments:

  • Administrative Assistant and Clerical Staff: mail/copying, purchasing, reception and switchboard, events planning, and facilities coordinator
  • Maintenance Staff: property manager and maintenance staff
  • Housekeeping and Custodian: housekeeping staff and one custodian
  • Information Technology: oversees current contractor



Other Duties:

  • Collaborates and facilitates communication with House Coordinators, six in residences, one in Shady Lane and one in Mission Green
  • Responsible for the following real property: - Administrative Building, Thrift Shop, Shalom House, Shady Lane and Peace Hermitage(s); residences for MMS, other onsite buildings and off site vacation homes in NJ
  • Responsible for cars, one van and one bus



Required Knowledge and Skills:

  • Knowledge of and respect for the life and culture of a religious community of women; ability to integrate work activities within that community, recognizing the unique aspects of the organizations
  • Fiscal Operations in areas of responsibilities, including planning, budgeting, accountability, monitoring expenditures
  • Knowledge of property management; familiarity with building and structural issues; knowledge of building trades
  • Applicable local, state and federal laws and regulations
  • Effective leadership and supervisory skills in developing teams and supervising staff through subordinate supervisors
  • Monitor and evaluate the work of others, motivating others, encouraging individual staff member's development
  • Organize and prioritize work, in order to develop and meet schedules, manage deadlines
  • Courteous and effective communications with a variety of personalities




  • BA/ BS in Business Management, Project Management, RE Management or a related field
  • Commitment to honoring the religious values and practices of others
  • Minimum of 5 years' experience in property management or a related field
  • Experience in staff supervision and training
  • Knowledge of software programs to facilitate operations management


Evening and weekend work may be necessary in emergency situations. Website:


If you are interested, please send cover letter, resume, and anticipated salary requirements to Laurie Jacobs, HR Generalist/Coordinator at [email protected].



Contact: HR Generalist/Coordinator Laurie Jacobs

Phone: (215) 742-6100 ext. 147

E-Mail: [email protected]

From the blog

Sustainable vs Viable Nonprofits

Posted by Laura Otten, Ph.D., Director on 16 March 2018, 8:20 am

There is little doubt in my mind that the greatest challenge facing every nonprofit is not whether it is sustainable, but if it is viable.  Many nonprofits that aren’t viable have proven their ability to be sustainable—defined as the ability to be maintained at a certain level. Sustainability makes no judgment as to the quality of the level at which the organization is maintained, simply that the level is maintained, month after month, year after year.  Thus, we can easily describe an organization that regularly operates month-to-month, hoping each month it will still be able to make payroll, and then.

Read the full post.
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