Philadelphia 19139, Pennsylvania

JoB Description

Since 1915, Families Forward Philadelphia has been dedicated to the same mission – to provide information, advice, guidance, protection and shelter…originally targeted to travelers. We continue this legacy 100 years later by meeting the needs of Philadelphia’s homeless families. We offer a full range of supportive services to achieve our mission to help homeless families become healthy, productive, and self-reliant. Families Forward works closely with the City of Philadelphia’s Office of Homeless Services to help families transition back into the economic mainstream, obtain permanent housing, and lead healthy, fully-realized lives.

The Chief Operations Officer is responsible for oversight and execution of Families Forward operations including: our Community Housing Program (CHP), Family Residence (Emergency Shelter), and Education Department. Working with the CEO and the Families Forward Leadership Team, the COO will develop organizational policies, tools, and goals to align with strategic and annual plans. The COO must be a value driven leader who is passionate about solving the issue of family homelessness in Philadelphia. All the while recognizing that this is a collaborative process across numerous sectors including housing, education, workforce development, mental health and recovery, and city government.


  • BA/BS minimum, Master’s Degree preferred.
  • 5+ years of executive experience in an applicable setting (i.e. large corporate or nonprofit business, affordable housing, social services and community development.)
  • 5+ years of experience managing individuals and teams, preferably in the residential setting.



  • Ability to work at a computer for extended periods of time.
  • Often required to climb stairs to access various offices and to attend meetings.
  • Ability to travel to and from meetings and appointments in locations and times when public transportation is unavailable



To Apply: Please email resume (CV) to [email protected]

Contact: CEO Jason Miller

E-Mail: [email protected]


From the blog

Status Quo Me to Death

Posted by Laura Otten, Ph.D., Director on 15 June 2018, 5:52 pm

Recent data continues to put the nonprofit sector as the third largest employer in America, behind retail and manufacturing. That ranking hasn’t changed over the past several decades, despite the continued growth of the nonprofit sector and the regular closings, reorganizations and other disruptions in retail and manufacturing. In fact, it would appear that a lot, though by no means all of retail, does a wonderful job of reinventing itself. . Amazon started in 1994, Ebay in 1995. Moving along, we got Bonobos in 2007, Stitch Fix in 2011 and Rocksbox in 2012. Sears, on the other hand, started in.

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Dinkum Elko and Associates Kreischer Miller Laura Solomon Subaru